Job Description

Job Description

Job Description

Subsidiary: T&H Services

Job Title: Work Control Manager

Work Location: HOMS COMS UH Guam

Labor Category: Exempt

Clearance Level: No - Public Trust / Tier 1 (As Applicable)

Travel Requirement: N/A

At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description—it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we support. Our growth fuels programs, services, and lasting value for the Tribe, making every success a shared one.

For over 35 years THTBC and its subsidiaries has delivered essential services to federal clients across the globe. Whether supporting logistics, information technology, cyber security, or facilities operations, we are united by a shared mission: to create meaningful economic opportunity and growth of the Tlingit & Haida Tribes of Alaska.

Together We Grow – One Mission, One Team – With a Commitment to Serve

Scope of Work:

Oversee the full scope of work control operations, including the intake, prioritization, assignment, and closeout of service orders, estimates, subcontracts, and job orders to ensure timely and accurate execution.

Responsibilities:

• Coordinate daily and long-range work scheduling based on government priorities, operational goals, and available resources.
• Monitor and manage workflow through the Computerized Maintenance Management System (CMMS), ensuring data accuracy, timely updates, and proper documentation.
• Serve as the primary point of contact for internal teams and government representatives regarding work order status, scheduling conflicts, and customer service needs.
• Support estimating and planning teams by assisting with vendor qualification, reviewing estimates, and resolving quality concerns.
• Generate regular reports, performance dashboards, and briefings to provide leadership with visibility into backlog, performance metrics, and project progress.
• Collaborate across departments to improve work methods, streamline processes, and implement best practices that enhance operational efficiency and customer satisfaction.
• Monitor service delivery to ensure work is completed on time, within budget, and in compliance with contractual, safety, and quality standards.
• Exercise supervisory responsibility to oversee daily operations, ensure task completion, and support overall contract performance.
• Perform other duties as assigned.

Minimum Requirements:

• Five (5) years of relevant experience in production control or maintenance coordination, including specialized work in government contracting.
• The position also requires an interface with many technical/facilities maintenance issues with the customer. As such, knowledge of various preventive maintenance models is desirable.
• Bachelor’s degree in accounting, business management or related field preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with work order systems such as Maximo preferred.
• Effective written and verbal communication skills.
• Must be able to satisfactorily complete a Tier 1 Public Trust background check, if required for the position.
• Must be able to maintain the ability to access the government worksite.
• Must possess and maintain a valid state driver’s license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position.

Physical Demands / Work Environment:

• Ability to sit or stand for extended periods while working at a computer or desk.
• Frequent use of hands for typing, data entry, and handling paperwork.
• Must be able to work on-call, alternate, and extended shift schedules when necessary to meet the mission requirements, including weekends and holidays.

All candidates must successfully complete pre-employment screening, which may include but is not limited to a criminal background check, motor vehicle record review, and a 5-panel drug test, in accordance with company policy and applicable laws.

Benefits:

We offer a flexible benefits package including medical, dental, and vision plans, TRICARE Supplemental, critical illness coverage, employee discounts, wellness seminars, company-paid life and short-term disability insurance, optional long-term disability, paid leave, a 401(k) plan, and identity theft protection to support your health and financial well-being. For represented positions, the benefits and leave offered will be as defined under the applicable Collective Bargaining Agreement.

Equal Employment Opportunity:

We are proud to be an equal opportunity employer and comply with all applicable federal, state, and local employment laws. All applicants will be considered for employment without regard to race, color, religion, creed, national origin, gender, gender identity, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other characteristic protected by law.

Reasonable Accommodation:

If you have a disability or medical condition and need reasonable accommodation, please inform the designated recruiter during the hiring process.

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