Job Description

Security Dispatcher - Campus Police

Responsible for answering all emergency and non-emergency incoming calls to the UMMC police department via telephone or radio. Dispatchers must be able to receive and relay information to appropriate units/areas and/or dispatch personnel to calls for service.

Education and Experience Required:

High school diploma/GED

• Valid US Driver's License.
• MS Board on Emergency Telecommunications Standards and Training and CPR/First Aid Course required post-hire within one year of hire.
• NCIC and FEMA ICS 100, 200, 700, 800 courses required post-hire within 90 days of hire.

Knowledge, Skills, and Abilities:

Knowledge of two-way radio communications systems. Skill in the use of computers and related software applications. Verbal communication and interpersonal skills. Ability to obtain relevant information. Ability to prioritize incoming information and react calmly in emergency situations. Dispatchers must be clear spoken and understandable. Must maintain contact with all units on assignment; maintain status and location of field units; enter, update, and retrieve information on wanted persons, stolen property, vehicle registration and other information from statewide computer networks. Must exercise good judgment and make sound decisions in emergency situations, effectively communicate with and elicit information from upset and irate parties. Must be able to take and relay messages and perform related duties and assignments. Dispatchers must be able to exercise independent judgment and work with minimum supervision.

• Answer incoming telephone calls on a multi-line system. Disseminate relevant information to appropriate individuals via telephone and/or a 2-way radio and answer questions.
• Monitor telephone and radio traffic and take action when necessary.
• Dispatch employees to calls for service and/or evaluate reported emergency conditions.
• Utilize and comply with proper security, radio, safety, and departmental policies and procedures.
• Input and retrieve pertinent information from computerized databases (ARMS, NCIC, CAD, MJIC). Prioritize reports and maintain appropriate records, files, and logs.
• Maintain privacy and confidentiality of information received or disseminated during course of duty.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands: Requires occasional bending, occasional lifting and carrying up to 10 pounds, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, occasional reaching, constant sitting, frequent standing, frequent twisting, and occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type: Full time

FLSA Designation/Job Exempt: No

Pay Class: Hourly

FTE %: 100

Work Shift: Rotating

Benefits Eligibility:

Grant Funded: No

Job Posting Date: 07/11/2025

Job Closing Date (open until filled if no date specified):

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