Planet Fitness Club Manager Job at Planet Fitness, Westerville, OH

V3U0WEFrb1RGeFFCMm1GaW9iRGltSmlTOFE9PQ==
  • Planet Fitness
  • Westerville, OH

Job Description

Job Summary

The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Essential Duties and Responsibilities

  • Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
  • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
  • Staff Management
    • Schedule staff and ensure all shifts are covered.
    • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals.
    • Administration and processing of all weekly/bi-weekly employee payroll.
    • Resolve employee issues or concerns.
    • Manage disciplinary/termination activities.
  • Involved in all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
    • Facilitate all member requests, issues and questions.
  • Ensure prompt opening/closing of gym. 
  • Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
    • Ensure safety of employees, members and club property.
    • Determine and communicate equipment repair in a timely manner.
  • Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions. 
  • Authorize expenditures and refunds. Make daily bank deposits.
  • Prepare all HR related forms and send to Corporate Payroll Team.
  • Track statistics and reports (weekly, monthly, annually).
  • Backup support for any employee who is absent.

Qualifications/Requirements

  • Superior customer service skills, preferably in the fitness industry.
  • Experience working as an Assistant Manager at Planet Fitness.
  • Exceptional leadership, diplomacy and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic and energetic!
  • Strong problem resolution skills.
  • Current CPR Certification required.
  • High school diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Compensation: $43,888.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best:  our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Tags

Full time, Local area, All shifts, Shift work,

Similar Jobs

PPG Industries, Inc.

Aerospace Mechanical/Manufacturing Engineer Job at PPG Industries, Inc.

 ...customers. This role reports to the Business Director of Aerospace Packaging, and offers the flexibility of a hybrid schedule once...  ...subcontractors both domestically and internally to resolve manufacturing issues and improve production efficiency \n Support root cause... 

HonorHealth

Armed Security Officer- Tempe Job at HonorHealth

 ...People often say care feels different here -- because it does. Learn more at HonorHealth.com. Responsibilities Job Summary The Armed Security Officer patrols designated HonorHealth properties, screens visitors, and performs other activities related to the safety and... 

Elevation Convening Center & Hotel

Stewarding (Dishwasher) Job at Elevation Convening Center & Hotel

 ...pans, and trays by hand. Scrapes food from dirty dishes and washes them by hand or places them in racks or on a conveyor to the dishwashing machine. Transfers supplies and equipment between storage and work areas by hand or by use of a hand truck. Assists with... 

Resicum International LLC

Copy of Bookkeeper Job at Resicum International LLC

 ...records, processing transactions, and ensuring compliance with accounting standards. This role requires strong analytical skills and a...  ...including ledgers and journals - Process accounts payable and receivable transactions - Reconcile bank statements and financial... 

United Airlines, Inc.

Flight Attendant Job at United Airlines, Inc.

 ...Find your future at United! We"re reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you...  ...00,000 connected by a shared passion with a Flight Attendant, Attendant, Flight, Training, Crew Member, Travel...