Who we are:
Located in New York's Capital District, Boght and Oakwood Veterinary Clinics have been providing quality care for patients for over 40 years. Our veterinary clinics are fast paced, high volume practices that service small animals including pocket pets and exotics. Performing medical and surgical services including acupuncture and eastern medicine.
Boght and Oakwood Veterinary Clinics are privately owned practices, located in Latham and Troy, New York respectively. David A. Wagoner DVM started working at the clinics when he was in high school. Dr. Wagoner bought into the practice in 1995 and became the sole owner in 2011. Dr. Wagoner's main focus is exceptional patient and client care at a reasonable price.
Position Overview
The receptionist is the client’s first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. The receptionist answers telephones, greets clients, prepares patient files and escorts clients and patients to exam rooms, receives and relays client correspondence, updates client financial records. The exceptional receptionist has the ability to diffuse negative client situations and foster client bonding.
Position Requirements: Flexible schedule & weekends & holidays a must!
Education Requirements
Experience Requirements
Personal Requirements
The receptionist must be able to:
Performance Expectations
Veterinary Knowledge / Client Education
Admitting / Discharging Patients/ Cash Handling
Hospitality
Schedule Management
Computer Knowledge / Telephone Skills
Personal Conduct/Attitude/Teamwork
Client Communication
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