Job Title MS Dynamics 365 Developer Location Northbrook, Illinois / Hybrid Overview We are seeking an experienced Dynamics 365 CE Technical Lead to design, develop, and maintain enterprise-scale business applications. The ideal candidate will bring deep expertise in Dynamics 365 CE, extensive technical proficiency in C# and associated integrations, and a proactive mindset for system improvement and innovation. Responsibilities System Design and Development (40%) Define scalable system designs that align with business objectives while considering performance, integrations, and downstream impacts. Develop and customize components through coding and configuration. Conduct code walkthroughs, mentor team members, and ensure adherence to design standards. Manage user permissions, configure workflow rules, and maintain data integrity. Coordinate system integrations and perform detailed data analysis. System Availability and Support (20%) Maintain platform reliability, ensuring backend jobs execute successfully. Support and optimize application performance management tools. Troubleshoot production issues, perform root‑cause analysis, and implement long‑term solutions. Provide on‑call support during high‑impact operational periods, including enterprise migrations and Hypercare. Utilize Azure App Insights to monitor and analyze system performance. Job Requirements Must Have Minimum 10 years of hands‑on experience with Dynamics 365 CE (Online/On‑premises) or similar CRM platforms. Deep technical expertise in platform configuration, administration, and management, including security, data modeling, plugins, Power Automate workflows, web APIs, and application lifecycle management. Strong understanding of user licensing, environment governance, and capacity planning. Exceptional communication skills with the ability to explain complex technical topics to non‑technical stakeholders. Proficiency in C# .NET, T‑SQL, JavaScript, HTML, FetchXML, SOAP, and REST APIs. Experience integrating systems with API gateways, queuing systems, and cloud‑to‑local data synchronization. Advanced reporting and dashboarding experience with Power BI or Tableau. Familiarity with Jira, Agile development frameworks, and DevOps practices. In‑depth functional knowledge of the Dynamics 365 Sales module; knowledge of Customer Service or Field Service is a plus. Curious, analytical, and proactive approach to learning new technologies and leveraging community resources. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Engineering and Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr SWITS DIGITAL Private Limited
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