IT Manager Job at Jobs via Dice, Charlotte, NC

WHVRYUJrNFJGaEFDMkdsbG9MYmlucGVhL3c9PQ==
  • Jobs via Dice
  • Charlotte, NC

Job Description

Join to apply for the IT Manager role at Jobs via Dice .

3 days ago Be among the first 25 applicants.

Get AI-powered advice on this job and more exclusive features.

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Robert Half, is seeking the following. Apply via Dice today!

Description


  1. Supervise and guide the help desk team to ensure timely and effective resolution of technical issues.
  2. Manage IT operations, including the maintenance and optimization of hardware, software, and networking systems.
  3. Implement and oversee endpoint management processes, including imaging, software deployment, and patching.
  4. Configure and maintain enterprise-grade networking equipment such as routers, switches, and wireless access points.
  5. Ensure compliance with IT policies and standards, including the management of Active Directory and Group Policy.
  6. Monitor and enhance system performance, addressing issues related to Azure AD, Exchange Online, Office 365, and Windows environments.
  7. Collaborate with other departments to provide clear communication and technical support tailored to non-technical users.
  8. Develop strategies to improve help desk efficiency and maintain high levels of customer satisfaction.
  9. Lead efforts in troubleshooting network protocols, firewalls, and configurations to maintain system security and reliability.
  10. Train and mentor team members, fostering growth and technical expertise.


Requirements
  1. A minimum of 5 years of experience in an IT leadership role.
  2. Proficiency in Microsoft technologies, including Azure AD, Exchange Online, Office 365, Windows 10/11, and Windows Server.
  3. Advanced knowledge of network protocols, firewalls, and system configurations.
  4. Hands-on experience with Active Directory, Group Policy, and identity management.
  5. Expertise in configuring and supporting enterprise networking hardware such as switches, routers, and wireless access points.
  6. Demonstrated skills in endpoint management, including software deployment, imaging, and remote support.
  7. Strong organizational abilities with a proven track record of managing multiple priorities in a fast-paced environment.
  8. Excellent communication and interpersonal skills, with the ability to translate technical concepts for non-technical audiences.


Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Benefits include medical, vision, dental, life, and disability insurance, plus a 401(k) plan. All applicants must be legally authorized to work in the U.S. and apply through the provided channels.

#J-18808-Ljbffr

Job Tags

Permanent employment, Contract work, Temporary work, Work at office, Remote work,

Similar Jobs

Howard Air

Sheet Metal Fabricator Job at Howard Air

 ...Join our team and be part of a positive, friendly, and highly motivated work environment! We are looking for a skilled Sheet Metal Fabricator to join our team. We offer great benefits, career growth potential, and a supportive management team. The Sheet Metal Fabricator... 

Sparta Fence Inc

Fabrication Welder Job at Sparta Fence Inc

 ...Job Description Job Description We are seeking a Fabrication Welder to become an integral part of our team! Responsibilities: Manufacture and fabricate finished metal products Install and repair fences/gates in the field Calculate material measurements... 

Character.ai

Staff Data Scientist, Trust & Safety Job at Character.ai

 ...customers. The ideal candidate will have a deep understanding of safety metrics and online harms derived from user-centric data, a...  ...skilled and experienced Data Scientist with a strong background in trust & safety in consumer products to help scale Character.AI into... 

Mastery Systems, LLC.

Camden Parent and Community Organizer Job at Mastery Systems, LLC.

Position SummaryThe Camden Parent and Community Organizer works within the Mastery Schools External Strategies Division, Advocacy and Organizing Department, and is responsible for organizing a deep and broad base of parents and communities in support of school choice and... 

DRolls Associates

Customer Service Specialist Job at DRolls Associates

Customer Service Specialist Company: DRolls Associates DRolls Associates is a leading provider of exceptional marketing and consulting services for businesses of all sizes. Our customer-focused approach has been the key to our success, and we are currently seeking...