Job Description

Title: Business Analyst - Microsoft Dynamics 365

Duration: 6 Months

Flexibility: On-Site

City: Richmond, VA

Interview type: On-Site

RTR included – Must have RTR email upon submission

Business Analyst with experience in Microsoft Dynamics 365

Candidate must reside in Richmond, VA - Please verify the candidate submitted is local to Richmond, VA.

Business Integrated Solutions Division (BISD) is seeking a highly experienced Business Analyst with extensive experience in Microsoft Dynamics 365 to support the planning and execution of complex ERP projects. This BA will serve as a critical bridge between multiple business stakeholders and technical teams, ensuring that customer needs are clearly understood, documented, and delivered through both Agile and Waterfall methodologies.

Key Responsibilities

• Act as the voice of the customer, collaborating with stakeholders and IT teams to understand business processes, pain points, and goals.
• Apply extensive experience with ERP systems and model-driven apps, especially D365 Finance & Supply Chain, to support requirement validation and solution delivery.
• Facilitate workflow-heavy projects involving multiple roles, approval processes, and cross-functional interactions.
• Support data mapping, data migration and data integration requirements across multiple systems and their databases
• Conduct Root Cause Analysis to identify system gaps and recommend business or technical solutions.
• Collaborate with developers and Power Platform teams to ensure model-driven apps meet business requirements and align with D365 architecture.
• Perform QA testing and Support business in UAT testing.

Required Skills & Experience

• 10+ years of experience delivering business and data analysis artifacts with a customer-focused approach.
• 5+ years supporting Microsoft Dynamics 365 ERP projects.
• Proven experience supporting the development of model-driven apps using Microsoft Power Platform, including requirement gathering and validation.
• Demonstrated experience with full lifecycle ERP implementations, including requirements gathering, configuration support, testing coordination, deployment, and post-go-live support.
• Strong data analysis background, including SQL and organizational data management concepts.

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