Job Description

Job Description

Job Description

Job Description: Receiving Supervisor

We are hiring for 1 full-time position.

What is Mountainy?

Join our dynamic team at Mountainy, a leading provider of third-party logistics services. We specialize in offering efficient and cost-effective solutions for online retail businesses. With cutting-edge technology and a team of experienced professionals, Mountainy prides itself on delivering high-quality and customized logistics solutions to meet our clients' unique needs.

At Mountainy, we understand the importance of creating a memorable customer experience, and that's why we take our clients’ fulfillment solutions and treat them like our own. With our state-of-the-art facility and dedicated personnel, we're committed to helping online retail businesses streamline their operations, reduce costs, and enhance their brand presence in today's competitive market.

As part of the Mountainy team, you'll have the opportunity to work with a diverse range of online retail clients and play a crucial role in providing top-notch logistics services. Join us and be part of an innovative company that values creativity, excellence, and customer satisfaction. Together, let's create the next generation of outstanding fulfillment solutions for online retail businesses worldwide.

Some things you can expect from our work environment:

• On-the-job training

• Casual work attire

• Growth opportunities

• Safe work environment

Overview

As Receiving Supervisor, you will lead Mountainy’s receiving and returns department, ensuring accuracy, timeliness, and efficiency across all inbound shipments and return operations. You will oversee a team of associates, drive workflow improvements, and maintain high standards of inventory accuracy and quality. This role requires strong leadership, organizational skills, and the ability to resolve issues quickly while ensuring seamless warehouse operations.

Key Responsibilities

Leadership & Team Management

• Supervise and coordinate daily receiving and returns operations.

• Train, coach, and evaluate associates to ensure consistent performance and growth.

• Provide feedback, resolve conflicts, and foster a culture of accountability.

• Develop schedules and assign tasks to maintain efficient coverage.

Receiving Operations

• Oversee unloading, inspection, and verification of inbound shipments.

• Ensure inventory accuracy in Ship Hero WMS, including lot tracking and expiration dates.

• Resolve discrepancies and quality issues in partnership with account managers.

• Maintain an organized, safe, and efficient receiving area.

Returns Processing

• Manage the inspection, documentation, and processing of customer returns.

• Ensure accurate system updates in Ship Hero WMS for restocking or disposition.

• Collaborate with account managers to support client-specific return requirements.

• Oversee proper repackaging, labeling, and storage of restockable items.

Process & Performance Improvement

• Monitor receiving and returns KPIs to ensure accuracy, timeliness, and inventory integrity.

• Identify and implement process improvements to increase efficiency.

• Partner with leadership to evaluate equipment, technology, or workflow enhancements.

Cross-Department Collaboration

• Work closely with the Warehouse Manager, Shipping, and Inventory Control teams to maintain smooth operations.

• Communicate proactively with account managers to address client issues.

• Report damaged inventory and operational concerns promptly.

Compliance & Safety

• Uphold and enforce safety standards to protect associates and maintain compliance.

• Ensure receiving and returns associates follow company policies and warehouse procedures.

Requirements:

• Must be able to lift up to 75 lbs., and push/pull up to 50 lbs.

• Must be able to operate warehouse equipment such as pallet jacks and forklifts (certification preferred).

• Must be able to stand for long periods of time.

• Be flexible and willing to be cross-trained into other warehouse departments.

Join our team at Mountainy, where you’ll have the opportunity to play a key leadership role in ensuring accurate and efficient receiving and returns operations. Apply now and be part of our dedicated and growing workforce!

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