Veterinary Practice Director (San Francisco) Job at Epstein, San Francisco, CA

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  • Epstein
  • San Francisco, CA

Job Description

We are seeking an experienced and driven VPM to lead the operations of our veterinary specialty and emergency hospital. With a strategic plan to double in size within the next few years, this is a critical leadership role for someone ready to scale operations, develop highperforming teams, and drive operational excellence in a complex, fastpaced clinical environment.

This is not an entrylevel leadership role. The ideal candidate has risen through the ranks of veterinary hospital operations and has proven experience managing one large highvolume hospital or overseeing multiple hospitals within a region. You will report to a supportive but handsoff leadership team at headquarters, and you will be trusted to run the hospital independently while partnering closely with medical leadership and departmental teams.

Key Responsibilities

  • Oversee daily operations across all departments including ER, specialty services, client services, and administrative functions
  • Lead, mentor, and develop department managers, supervisors, and support staff, ensuring accountability and team cohesion
  • Partner with medical leadership to support a highperforming, collaborative clinical environment
  • Own the hospital P&L, driving revenue growth, cost management, and margin improvement
  • Design and implement workflows and process improvements to support scalability as the hospital doubles in size
  • Manage and optimize staffing models, scheduling, recruitment, and retention in alignment with hospital growth
  • Lead expansion initiatives in partnership with facilities, finance, and HQ leadership
  • Champion culture, employee engagement, and a clientfirst mindset across all levels of the hospital
  • Monitor KPIs (efficiency, throughput, client satisfaction, DVM utilization, etc.) and implement action plans for continuous improvement
  • Serve as the primary point of contact for HQ operations, finance, and HRbut operate with autonomy daytoday

Requirements

  • 8+ years of progressive leadership experience in veterinary hospital operations; experience managing large singlesite operations ($10M+ revenue) or multiple smaller hospitals required
  • Proven ability to lead large teams (50+ staff) in a highvolume, fastpaced clinical setting
  • Deep understanding of veterinary business operations including scheduling, budgeting, client relations, inventory, compliance, and medical team partnership
  • Strong financial acumen and comfort managing complex budgets and growth forecasts
  • Exceptional people management and teambuilding skills
  • Selfdirected, strategic, and solutionsoriented leadership style
  • Experience leading hospitals through expansion, construction, or multiphase growth initiatives is strongly preferred

What We Offer

  • Competitive salary + performance bonus
  • Comprehensive benefits including medical, dental, vision, 401(k), and PTO
  • Relocation assistance if applicable
  • Opportunity to lead one of the most exciting veterinary hospital growth stories in the region
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Job Tags

Full time, Relocation package,

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