Job Description

Job Description

Job Description

ELLKAY is a nationwide leader in health care data interoperability delivering innovative solutions that support the data migration needs of all members of the healthcare ecosystem. ELLKAY is playing a vital role in helping healthcare organizations access and share data among disparate systems. We are recognized by our e-health industry partners, independent medical group practices, hospitals and health systems, laboratories, and payers as the “Healthcare Data Plumbers” that make data migration and interoperability possible.

Our 'Client-first' focus has made ELLKAY one of the most respected healthcare IT companies in the nation. We value our clients and believe that strong relationships are the foundation for a strong company, and we're dedicated to providing connectivity to the healthcare industry.

Company Culture: We deal with medical data and we take our work very seriously, but not ourselves. If you’re a smart, hard-working, dedicated individual who thrives in a laidback, friendly work environment, ELLKAY may be the place for you. We’re committed to attracting good people who are passionate about the work they do.

ELLKAY was founded over a decade ago on the values of innovation, efficiency, and service created in a collaborative work culture. As we have grown, we are proud to still possess the same energy and passion for what we do. We strive to provide exceptional customer experiences to our clients, which begins with first employing amazing people. ELLKAY is proud to maintain a high-quality, innovative, and diverse workforce.

Job Description:

Sr. Project Managers at ELLKAY are accountable for driving the successful delivery of complex, cross-functional projects across the ELLKAY product suite, ensuring high-quality outcomes that support healthcare clients’ evolving needs. This role combines hands-on project leadership with people development and process improvement. In addition to directly managing high-priority client implementations, Sr. PMs serve as mentors and escalation points for other project managers, helping to continuously elevate the performance and impact of the broader delivery team.

Ideal candidates bring deep experience in healthcare technology, exceptional organizational and stakeholder management skills, and the ability to influence both internal and client teams. The Sr. PM ensures delivery excellence, cultivates strong client relationships, and drives innovation in implementation practices and team operations.

Essential Duties & Responsibilities:

Project Delivery Leadership

• Oversee the successful implementation of solutions in the ELLKAY product suite.  
• Oversee full lifecycle implementation of complex healthcare data, interoperability, or migration projects, including planning, execution, and deployment across multiple ELLKAY product lines.
• Lead high-impact client engagements that require advanced technical knowledge, cross-department coordination, and strategic stakeholder alignment.
• Own project planning and execution: create detailed project plans, manage resource allocation, track milestones, and ensure on-time, in-scope delivery.
• Serve as the primary point of contact for project communications and status updates with internal and external stakeholders, including executive sponsors.
• Manage and resolve risks, issues, scope changes, and interdependencies across technology, business, and client functions.
• Define and enforce success criteria across projects; ensure high client satisfaction and alignment with contractual deliverables.

People Leadership & Team Development

• Provide coaching, mentorship, and operational support to project managers and junior staff within the department.
• Serve as the first point of escalation for project and client issues that require elevated attention.
• Contribute to onboarding, training, and knowledge transfer across the project management team.
• Foster a high-performance team culture that emphasizes collaboration, quality, and ownership.

Process & Strategic Improvement

• Identify and champion opportunities to optimize delivery methodologies, tools, and workflows.
• Recommend and help implement improvements to team processes, documentation standards, and project reporting frameworks.
• Contribute to internal strategic initiatives aimed at improving client outcomes, scalability, and efficiency.
• Participate in department-wide planning and alignment efforts with Product, Engineering, QA, and Sales teams.

Qualifications :

• Experience in client-facing roles with a service-oriented mindset and high standards for customer experience.

• Proven ability to manage and deliver complex, cross-functional projects in a fast-paced, client-facing environment.
• Strong leadership capabilities with experience coaching and mentoring project managers or junior team members.
• Advanced organizational skills with exceptional attention to detail, follow-through, and ability to manage multiple priorities.
• Excellent verbal and written communication skills; able to communicate effectively across technical and non-technical audiences, including executives.
• Strategic problem solver with strong critical thinking, issue resolution, and decision-making skills.
• Confident and collaborative team player who thrives in a matrixed, cross-functional environment.
• Experience serving as a primary point of contact for high-stakes clients and navigating sensitive escalations with poise and professionalism.
• Demonstrated success building trusted client relationships and aligning project delivery with broader business goals.
• Proactive mindset with the ability to identify process improvement opportunities and drive change within a growing organization.
• Strong understanding of EMR systems (e.g., Epic, Cerner, Meditech), ancillary systems, or other clinical data platforms.
• Proficiency with healthcare data exchange standards and formats (e.g., HL7, FHIR, CCD, APIs, CSV, XML).
• Familiarity with interoperability workflows and integration patterns between healthcare systems.
• Working knowledge of networking protocols and data transmission methods (e.g., SFTP, VPN, TCP/IP).
• Comfortable leading technical conversations and collaborating with engineering, QA, and product teams.

Education/Training/Experience:

• Bachelor’s degree in healthcare, technology, business, or related field (or equivalent experience).
• 5+ years of project management experience, with 2+ years in a senior-level or lead role.
• Experience delivering implementations within healthcare IT or health data environments required.
• Demonstrated success leading projects across multiple departments or product lines simultaneously.
• PMP or other project management certification strongly preferred.
• Proficiency with project management and collaboration tools (e.g., MS Office Suite, Asana, Vision,Jira, Confluence).

ELLKAY offers a comprehensive and competitive benefit package that starts day one!

Including:

• Medical, Dental, and Vision benefits
• Employer-paid Life and LTD
• 401k w/ matching – once eligibility is met
• Work/life balance
• Paid Volunteer Program
• Flexible working hours
• Unlimited PTO
• Remote work options
• Employee Discounts
• Parental Leave

Our awesome culture includes:

• Working with talented, collaborative, and friendly people who love what they do
• Professional growth within
• Innovation environment
• On site in HQ Free daily lunches

Additional information

At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets.

For more information on our company, visit

ELLKAY LLC is a Smoke-Free Workplace.

ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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