Quality Assurance Supervisor (3rd Shift) page is loaded
Joining King’s Hawaiian makes you part of our `ohana (family). We are a family-owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our `ohana members build an environment of inclusivity as they freely collaborate, pursue learning through curiosity, and explore innovation as critical thinkers. Beyond that, we are also passionate about supporting the long-term health and well-being of our employees and their families. If you’re excited to rise with our team, come and join our `ohana!
The Quality Assurance (QA) Supervisor is to serve as QA technical resource and shift leader to all hourly QA/C personnel. This position reports directly to the site QA Manager. The critical technical functions of the position are to assist the QA Manager to develop, implement, maintain, provide training on and ensuring the effectiveness of site food safety and QA/C functions.RESPONSIBILITIES
Provide QA oversight and technical supports to the site in the areas food safety and quality compliance.
Supervise, coach, train and develop hourly QA/C personnel.
Lead or participate in the site continuous improvement efforts especially those related to food safety and quality.
Assist QA Manager to develop, implement, maintain and provide training on site food safety and QA/C programs.
Assist QA Manager to investigate external and internal complaints.
Assist QA Manager to assess and develop work schedules of hourly QA/C personnel.
Conduct formal audits to ensure effectiveness of site food safety and QA/C program.
Address non-compliance concerns by developing and implementing corrective actions.
Assure QA/C tools are properly calibrated to provide accurate results.
Assure Hold/Disposition functions are conducted in accordance with the established procedures.
Assure food safety and QA/C records are complete and properly maintained.
Perform other related departmental duties as assigned by QA Manager.
SQF Practitioner and/or HACCP Coordinator. May also act as back up.
Responsible for Quality and Food Safety functions as assigned and outlined in Safe Quality Food (SQF) Program.
Responsible for reporting all quality and food safety concerns/issues to QA.
QUALIFICATIONS
Functional and Technical Skills:
BS Degree in Food Science/Technology or related is preferred.
High School Diploma or GED Equivalent required .
2 – 6 years of food / beverage manufacturing (FDA or USDA) QA/C experience; bakery experience is highly preferred.
1 – 3 years of QA/C Supervisory experience or demonstrated leadership competencies.
Willing and able to work flexible schedule.
Formal training on / strong working knowledge of Continuous Improvement, GMP, HACCP and other food safety / quality programs.
Hands-on GMP / Food Safety / Quality System audit experience.
Working knowledge of current SQF Food Safety/ BRC certification, Silliker, AIB and other major food safety / quality audit requirements.
Familiar with current food regulatory requirements and standards.
Demonstrated ability to address non-conformances by developing and implementing effective corrective actions.
Strong working knowledge of common food QA/C laboratory methods.
Able to effectively communicate verbally as well as in writing; demonstrated ability to write effective QA/C procedures and technical reports; bilingual in English / Spanish is preferred.
Demonstrated ability to work effectively in team based and fast paced environment.
Demonstrated intermediate to advanced computer skills: MS Excel / Words / Outlooks.
Able to travel locally (15%) as required.
Management Skills:
1 – 3 years of food / beverage QA/C Supervisory experience is highly preferred.
Effective and proven project management skills.
Critical, analytical thinker with a proven ability to develop and implement corrective actions to food safety and quality concerns.
Hands-on analytical approach and style that encourages change and creative problem solving.
Personal Attributes:
Team player with strong interpersonal skills and the ability to effectively interact both inside and outside the organization.
Able to lead and follow.
Committed to continuous improvement in a dynamic industry.
Flexible and willing to handle an ever-changing work environment.
Strong organizational skills; results oriented; tenacious; creative.
Compensation Range: $70,000 - $110,000
#LI-AB1
King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ohana.
We deliver irresistible Hawaiian food and aloha spirit, that families love everywhere, every day. After introducing Hawaiian foods to the world 70 years ago, we have grown into a company that provides irresistible foods and irresistible career opportunities to many. Our 'Ohana spans the country in our manufacturing plants, corporate locations, and restaurants. Our culture and work environments (both onsite and remote) help us to spread aloha culture as we nourish our employees' lives. We recognize that each of us has our home life and our work life, which is one life, and we strive to provide balance to our employees.
We believe in excellence, dignity, and telling it like it is in a way that can be heard. We may not be excellent all the time, but we move toward excellence and embrace the change needed to continuously improve.
-Dignity and respect are always present.
-Treat everyone with kindness.
-Respect ourselves and others.
-Honor our commitments.
-Hold each other accountable.
-Practice what we preach.
-Appreciate each other’s differences.
-Exhibit professionalism.
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