Village Green is searching for enthusiastic individuals to join our Customer Service team and be the first point of contact at our award-winning apartment communities.
POSITION OVERVIEW
The concierge serves as a customer service representative to our prospects and current residents.
Basic responsibilities will be fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors. This position is to satisfy resident's requests, questions and needs, serve as a liaison to the Management office, assist in renting apartments (to include information, tours, taking calls) when the leasing office is closed or needs dictate.
The pay for this position will range from $17.16-$18.74 an hour plus a quarterly bonus.
Greet residents and guests in a courteous and friendly manner as they enter the building
Become familiar and provide recommendations to residents on community attractions and local amenities when requested.
Provides brochures, floor plans and other collateral to clients
Completes guest cards, provides mini tours, and acts on leasing behalf during off hours
Retrieves packages for residents
Provides refreshments to residents and guests
Maintains Concierge Binder
Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus etc as described in the binder layout
Uses Internet as an aid in providing micro and macro information to residents and guests
Maintains a clean and orderly front desk, lobby area, and storage closets were applicable
Prepares incident reports and correlating documentation
Adheres to established policies related to fair housing
Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts
Ability to apply good common sense when assisting residents and their guests
Must have the availability to work a flexible schedule any day of the week
Ability to resolve minor problems while maintaining a friendly and professional manner
Ability to communicate effectively
Must be team oriented
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins.
...Security Officer We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security... ..., help define who we are and guide our actions. No experience necessary! If you have retail, food service or hospitality industry...
...administrative support to districts, leads programs for preschool, special education, pregnant minor, corrections, migrant, and vocational students, and offers professional training, support and resources for teachers, administrators, and staff throughout Riverside County....
...US-based clients. Selected candidates will undergo FREE Business Analyst training followed by job placement with one of our implementation partners or end clients... ...or restart their career in Business Analysis, IT Consulting, or Functional Analyst roles . Training...
...Responsibilities: Make arrangements for S/ES-EX or the detailed office to meet with senior level officials at the White House, the... ...memoranda to S/ES-EX or the detailed office for travel authorizations, passports, office equipment, clearances, and identification passes and...
...Job Description We are hiring a challenge-seeking Staff Accountant who enjoys solving problems and takes pride in discovering the... ...benefits and pet insurance. ~ Consumer discounts on various products and services. ~ Opportunities for ongoing professional development...