Job Description

Job Description

Job Description

Description:

Pay: $18.39/hour

Department: Public Library

This document is not a contract of employment. Employment is at-will.

Employees of the County of Laurens and applicants for employment shall be afforded equal opportunity in all aspects of employment without regard to race, color, religion, political affiliation, national origin, disability, marital status, gender, sexual orientation, or age.

Reasonable accommodation(s) may be available to employees or applicants of this position under the ADA/ADAA if given prior notice by the employee or applicant.

The information contained within this document indicates the general nature and level of work to be performed by an employee within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, or work required of employees assigned to this position.

GENERAL STATEMENT OF JOB

This position provides customer service at the circulation desk. The assistant is responsible for clerical work that requires the application of basic library work practices within the library system. The assistant checks out and in library materials. The assistant will register library cards, collect fees, and shelve books and other materials.

Works under the general supervision of the Deputy Director and Circulation Supervisor.

ESSENTIAL JOB FUNCTIONS

· Provides excellent customer service to all age groups.

· Assists in programs to promote library card sign-up.

· Works with a variety of software and the Integrated Library System.

· Ability to communicate with the team professionally.

· Assists with the use of photocopiers, self-check machines, computers, and fax machines.

· Regularly checks emails and the library website for new information.

· Provides introductory reader’s advisory and information assistance to patrons.

· Ability to evaluate return materials for damage, missing parts, and conditions.

· Participate in meetings and make suggestions.

· Resolve patron problems in conformity with library procedures and policies.

· Locate materials for patrons, retrieve reserved books, and check in and out books.

· Maintains accurate records and files.

· Monitors security and maintenance of the facility; will report to the supervisor if there is an issue.

· Receive and process cash, check, and credit payments for fines and fees.

· Make recommendations for more effective, innovative programming, and assist with promotions

· Perform other duties as required.

ADDITIONAL JOB FUNCTIONS

PHYSICAL DEMANDS:

· Lift, carry, push/ or pull items up to a maximum of 50 pounds.

· Communicate clearly and concisely, both orally and in writing.

· Possess dexterity of hands and fingers to operate the equipment.

· Ability to stand and walk.

· Be able to bend at the waist, kneel, and crouch.

· Can climb on a step stool and reach above the shoulder.

· Ability to read and dictate information on computer screens.

MINIMUM TRAINING AND EXPERIENCE

KNOWLEDGE, SKILL, AND ABILITY :

• Adapt to a rapidly changing environment and learn new skills.
• Establish and maintain effective working relationships and work as a team.
• Work a flexible schedule, including evenings and weekends.
• Attention to detail and follow through on tasks effectively and efficiently.
• Ability to exercise initiative and independent judgement.
• Knowledge of basic library methods of operation, techniques, and procedures.
• Thorough understanding of, or ability to learn, the Dewey Decimal System.
• Computer proficiency
• Great customer service skills.
• Good oral and written communication skills.
• Ability to understand and follow written and oral instructions.

EXPERIENCE AND TRAINING:

• A high school diploma or equivalent is required
• Minimum of one year of customer service

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