General Manager of Operations Job at duPont REGISTRY, Miami, FL

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  • duPont REGISTRY
  • Miami, FL

Job Description

Job Description

Job Description

Salary:

Job Responsibilities:

Employees must be able to perform essential functions of the position with or without reasonable accommodations.

  • Develop a deep understanding of the sales model (which includes various seller roles) and the KPI components, sales metrics, quota setting/goal methodology, sales tools and data structures within.
  • Create detailed, data-driven, written proposals to align cross-functional leadership teams around new or revised approaches to managing sales processes, practices, and tools.
  • Optimize workforce management through process improvement and efficient hours allocation to reduce direct labor cost per car sold.
  • Own 3rd party relationship with vendors supporting the sales org; their contracts, performance, and cost to budget.
  • In partnership with sales, develop and refine SOPs for the various sales roles within the organization.
  • In partnership with HR and the Training team, support customized training on our sales processes, tools and methodologies to enable the sales teams to understand and sell our products.
  • Support Sales Operations to drive improvements to sales efficiencies, supporting the buying and selling processes at all stages from lead generation through closed won/lost.
  • Support sales leadership in executing effective management strategies through building desired sales metric reports and dashboards that provide insights into sales and business performance.
  • Manage partnerships with Sales, Training, Product, Operations, HR, Business Intelligence and other key business leaders to influence opportunities for improvement as well as strategic vision for growth

  • Manage the title & registration process as well as the financing operation process.

This is not a remote position - this position will be based on-site at our headquarters in Miami, FL.

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