Job Description

Sightline Hospitality is seeking a General Manager for the International House Hotel in New Orleans.

The International House Hotel is a 117-room boutique hotel and joyful tribute to New Orleans today - an ensemble of historic architecture, colorful characters, cheerful culture, signature food & Beverage and local music unlike any other city in America.

As part of Sightline Hospitality, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike.

Your Responsibilities

From day one, you’ll be thrust into the action. In this role, you’ll own the exciting tasks of creating financial stability at these established and iconic hotels, while continuing to operate with a high degree of service and culture.

• The ideal candidate will have a creative mind and will be able to set the property apart from the local landscape by inspiring exceptional service and creating unique hotel guest experiences.
• You will manage the guest experience to heightened cleaning and safety protocols. You will poise each location to become among the best in class, celebrated amongst locals and visitors. 
• Delivering guest experiences that go above and beyond, creating raving reviews, and attracting media attention, through seasonal programming and community partnerships, all within the parameters of budget and expenses.
• Managing the property for financial performance, working with the on-site and corporate teams to prepare materials and communicate results with hotel stakeholders.
• Required- owner operator mentality. Daily, Weekly, and Monthly reporting.
• In addition, the General Manager must have strong knowledge in Revenue Management, Sales and Marketing. This leadership position actively participates in community/industry organizations.

We’ll Celebrate Wins Together

• Building an Outstanding Team. Creating a high-performing service culture with strong employee satisfaction comes first. We’ll help you hire and retain employees that will feel like family.
• Smooth Operations. Caring for guests has always been our top priority. We rely on you to build upon our systems, protocols, and standards for your team members, ensuring safety and efficiency at all times.
• Financial Performance. We ask that you set expectations (ours are reasonably high), by preparing, presenting, and exceed budgets, day in and day out.
• Reputation Management. Success in guest satisfaction, retention and repeat visits, awards, rankings, and word-of-mouth amongst our neighbors.
• Communication. We’ll count on you to communicate with boots on the ground, call us in to support you, and manage up and down with autonomy, confidence and clear communication.
• Bachelor’s degree in Business Management, Hotel management, or equivalent experience required. 
• Must have minimum 10-years varied management experience in the hospitality industry including General Manager.
• Additional experience that comes to mind: independent hotels, F&B operations & Experience Programming.
• Must be able to analyze a profit and loss statement and extrapolate information from it and related reports. 
• Must be proficient with Microsoft Office applications.
• Must have working knowledge of accounting systems, property management systems and housekeeping products and procedures. 
• Must be familiar with OSHA, SB198, local Department of Health regulations, and relevant current laws governing handling of hazardous substances. 
• Fluent in English and ability to speak other languages is a plus
• Eligible to participate in Sightline Hospitality’s Bonus plan
• Paid time off and Holidays
• Eligible to participate in the Company's 401(k) program
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Company-paid short and long-term disability
• Employee Assistance Program
• Employee discount for stays at hotels at Sightline Hospitality's expanding portfolio.

Sightline Hospitality is an Equal Opportunity Employer and welcomes applicants and employees of all backgrounds. M/F/D/V/SO #J-18808-Ljbffr

Job Tags

Holiday work, Temporary work, Seasonal work, Local area, Flexible hours,

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