Job Description

Job Description

General Manager - Hilton Ft. Lauderdale Beach Resort (

Job Number:

HOT0A4B7 )

Work Locations

: Hilton Fort Lauderdale Beach Resort 505 N. Ft. Lauderdale Beach Blvd. Ft. Lauderdale 33304

The Opportunity:
Are you ready to be the next General Manager at the Hilton Ft. Lauderdale Beach Resort? We are looking for an innovative and seasoned leader to inspire and guide our team members in delivering personalized, unique experiences for our guests. If you're prepared to advance Hilton's service culture, fostering service excellence and customer loyalty, we invite you to join us! Please click here for full details on our oceanfront resort.

The Property:
This spectacular 333 Unit, 374 key condominium hotel property is located three miles from Las Olas Boulevard's vibrant restaurants and shops, with Fort Lauderdale Airport less than seven miles away. Our guests love to unwind at our full-service spa and outdoor pool with private cabanas or take a luxurious walk and discover the sandy stretch of beach just steps away from our all-suite, waterfront resort.

The Future of Hilton Ft. Lauder Beach Resort:
The Resort has been going through massive renovations; all Units and corridors have been fully renovated with the Lobby/Porte Cochere under way and estimated to be completed within the next 6 months; a unique, first of its kind in Fort Lauderdale rooftop lounge is expected to be launched in September of 2023. The last big component is the development of a new oceanfront dining venue that should be completed within the next two years. The property has undergone a thoughtful and creative repositioning, and the full scope is expected to be implemented in 2024.

Property Specifications:

• $45M+ annual revenue
• 10K sq. ft. of space, 4K sq ft ballroom
• Wellness fitness and spa with indoor treatment rooms and outdoor terrace
• 2 bars, 4 restaurants, pool deck, and flexible event space

The Position: Reporting to the Area Vice President Operations, the General Manager is responsible for managing the daily hotel operations to achieve planned goals for the property in keeping with all corporate and brand standards. The General Manager will demonstrate leadership in directing the development and execution of strategic sales and marketing initiatives, financial planning and analysis, and operations excellence across all areas of the hotel to position this as a leading hotel in the market and convention competitive set.

The key goals of the General Manager are to maximize profitability and ensure guest and team member satisfaction. They are directly responsible for the success of housekeeping, front office, and food and beverage departments of the property including hiring, counseling, and evaluation. The General Manager will be responsible for ensuring hotel implementation and compliance of Hilton Worldwide policies and procedures as well as Brand Standards. They will communicate with hotel owners and corporate offices, as required to accomplish these goals.

Our ideal candidate will:

• Understand every aspect of the world of hospitality and have a passion for delivering exceptional service.
• Maintain a laser focus on standards (people, products, services)
• Personally connect with guests, Team Members, owners and suppliers and has an unfailing ability to apply correct etiquette to each interaction.
• Lead a cohesive team of service focused professionals, who take pride in ensuring every guest experience is exceptional.
• Be a leader and an active contributor in the community of Ft. Lauderdale and Broward County
• Is a passionate Ambassador of their location and their brand, in the market and industry-wide.
• Bring public relations knowledge and expertise.
• Demonstrate creative thinking in operations, revenue management and sales & marketing.
• Ability to create critical paths to successfully launch new concepts, opening hotels, re-branding and repositioning.
• Prior experience with condo hotels, unit owners and homeowner's associations.
• Lifestyle Hotel with Resort Experience
• Luxury Hotel & Resort Experience
• Past Involvement with Condominium component or Condo/Hotel and Owner Relations
• Involvement in Hotel Reopening/Relaunching/Rebranding
• Experience in a Senior Leadership capacity with a luxury or lifestyle property.

What are we looking for?

Basic Qualifications:

• 2 years' experience as a Hotel General Manager, Hotel Manager, Resort Manager or equivalent
• Experience managing a property with revenue of $30M+
• Direct responsibility for budgeting and forecasting
• Minimum 2 years' experience in lifestyle and/or luxury sectors
• Ability to attract, motivate, lead, inspire and direct a talented team
• Minimum of 10 years of work experience in the hotel industry, with multi-disciplinary background
• 5 years' experience leading a property with multiple dining outlets, including fine dining, and banquet facilities
• Experience managing complex owner relationships
• Excellent communication skills, public speaking, written and oral, with the ability to customize the message to the audience (guests, team members, owner and other stakeholders)

Preferred Qualifications:

• Global experience advantageous, working cross culturally with guests and team members
• Ability to communicate in other languages
• Hotel renovation and repositioning experience
• Hilton brand experience 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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Job Tags

Work experience placement, Worldwide, Outdoor, Flexible hours,

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