Job Description
Description:
FLOOR MANAGER – JOB DESCRIPTION
Bawk
Position Summary
We are looking for a Floor Manager who can lead service with confidence, support the team during busy shifts, and maintain smooth daily operations. This role requires strong communication skills, base-level bar knowledge, and the ability to work effectively in a fast-casual restaurant environment. The position focuses on weekend brunch and weekday evening service.
Key Responsibilities
• Oversee the floor during service, especially weekend brunch and weekday dinner shifts.
• Support servers, bartenders, hosts, and bussers throughout the shift.
• Maintain guest satisfaction by addressing issues quickly and professionally.
• Communicate effectively with the kitchen to ensure timing and consistency.
• Manage side work, cleanliness, floor organization, and opening/closing duties.
• Assist with staff scheduling, training, onboarding, and coaching.
• Monitor labor and adjust floor coverage as needed.
• Help with restocking, inventory notes, and communicating product needs.
• Ensure company hospitality, service, and cleanliness standards are met.
Qualifications
• 1–2 years of supervisory or lead experience in hospitality.
• Comfortable managing weekend brunch and weekday evening service.
• Base-level bar knowledge (beer, wine, simple cocktails).
• Strong communication, leadership, and teamwork abilities.
• Ability to stay organized and calm during busy periods.
• Flexible availability, including evenings and weekends.
• Familiarity with POS systems and basic admin tasks.
Preferred Skills
• Experience in fast-casual or high-volume restaurants.
• Ability to multitask and solve problems quickly.
• Experience with training systems, checklists, or workflow procedures.
What We Offer
• Competitive hourly pay plus tips.
• Supportive leadership team.
• Opportunities for growth within the company.
• A fun, fast-paced work environment with a loyal guest base.
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