Job Description

Lead Housekeeping responsibilities include setting an example for the team, organizing employee shifts, training and motivating team members, and checking private and public areas for tidiness. To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities.

Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied.

Responsibilities:

• Train housekeepers on cleaning and maintenance tasks.
• Oversee staff daily.
• Check rooms and common areas, including stairways and lounge areas, for cleanliness.
• Schedule shifts and arrange for replacements in cases of absence.
• Establish and educate staff on cleanliness, tidiness, and hygiene standards.
• Motivate team members and resolve any issues that occur on the job.
• Respond to customer complaints and special requests.
• Monitor and replenish cleaning product stock including floor cleaner, bleach, and rubber gloves.
• Participate in large cleaning projects as required.
• Ensure compliance with safety and sanitation policies in all areas.

Requirements:

• Work experience as a Housekeeping Supervisor or similar role.
• Hands-on experience with cleaning and maintenance tasks for large organizations.
• Ability to use industrial cleaning equipment and products.
• Excellent organizational and team management skills.
• Stamina to handle the physical demands of the job.
• Flexibility to work various shifts, including evenings and weekends.

Benefits :

• Employee can use more than 4 hotel stays per year.
• Provides a paid day off for birthday.
• Quarterly celebrations include exciting food, door prizes.
• Buddy program for employees so they have a person they can have as a go to.
• Flexible Schedules.
• Employee Incentives.

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