Job Description

About Onward Reserve

Inspired by a mission to create a premium men's lifestyle apparel brand, Onward Reserve was founded in 2012 by TJ Callaway with a deep appreciation for life's authentic moments. Through 13 retail stores, a growing e-commerce presence, and a national wholesale business, we are committed to creating unforgettable customer experiences through high quality products both online and in-store. Onward Reserve is the first lifestyle brand that has combined timeless menswear styles, unique apparel and gifts, and personalized customer service across all channels.

About the Role

We are searching for an experienced, highly skilled and reliable embroidery machine operator to join our company. The embroidery machine operator’s responsibilities include setting up embroidery machines, selecting pertinent tools and materials, troubleshooting equipment, and ensuring that all projects are completed to clients' specifications. You will also be expected to carry out regular maintenance duties and provide creative advice.

To be successful as an embroidery machine operator, you should have a good eye for detail and the ability to keep track of multiple work orders. Outstanding candidates will possess both analytical and artistic skills. Note: The company uses Barudan machines.

Responsibilities

• Analyzing and understanding project specifications and clients’ needs before starting each embroidery project.
• Selecting the thread, fabric, hoops, and designs appropriate to each project.
• Setting up machines and supervising the embroidery process.
• Carefully reading instructional manuals to ensure smooth troubleshooting and repair processes.
• Performing regular machine and inventory inspections and reporting any issues or reordering stock as required.
• Providing suggestions regarding the design, placement, and fabric and thread selection.
• Drawing guides or pinning tissue paper patterns onto fabric.
• Providing training and guidance to new staff.
• Keeping track of work orders and updating records.
• Communicating with clients and ensuring that all orders are sent out in a timely manner.

Requirements

• High school diploma
• Minimum 1 year of experience as an embroidery machine operator (Barudan machine experience, specifically, is a huge plus).
• Completion of a course in design or similar would be advantageous.
• Excellent troubleshooting and analytical skills.
• The ability to read and understand instructional manuals.
• Excellent administrative abilities and attention to detail.
• Great customer service, organizational & communication skills.

Compensation & Benefits

We offer a competitive salary that is commensurate with experience, along with a strong list of company benefits. If you think you would be a great fit for this role, please let us know by introducing yourself to careers@onwardreserve.com, where we will be happy to provide you with more information.

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