Job Title: Customer Success Associate (Microsoft Business Applications)
Location: Millennium Park / Loop Office – Chicago, IL (In-Person)
Employment Type: Full-Time
About the Role:
We are looking for a highly collaborative and communicative Customer Success Associate to join our team in downtown Chicago. In this role, you will work closely with the Microsoft team to understand customer business challenges and help propose tailored solutions within the Microsoft Business Applications platform (e.g., Dynamics 365, Power Platform).
You’ll report to one of our Customer Success Managers and play a key role in ensuring a smooth customer onboarding experience, coordinating internal and external stakeholders, and driving customer satisfaction through a proactive and solution-oriented approach. This is an in-person role, and your presence at our Millennium Park Loop office will help foster a high level of collaboration with colleagues and partners.
Key Responsibilities:
What We're Looking For:
Why Join Us?
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