Position Title: Customer Experience Specialist
Department: Customer Care
Compensation : $44,000 + Commission
FLSA status : Exempt
Location : Hybrid
Bonus Structure: Bonus opportunities are available for increasing accounts managed revenue through products & service upgrades and referrals to the Sales Team.
Description: The Customer Experience Specialist ensures our users are happy, engaged, and reference-able through quick, thorough responses to support tickets, calls and proactively reaching out to their accounts to measure
engagement, satisfaction and to propose new services that may enhance their ActivEngage experience. This is a fast-paced role requiring a passion for customer success and a knack for problem-solving. Must enjoy interacting with clients and co-workers. This position is based out of our corporate office in Maitland, FL. As a hybrid employee your on-site days will be determined by your manager.
Responsibilities:
Qualifications:
Technical requirements:
To ensure you can excel in your remote position, you'll need to meet the following technical specifications:
Desktop/Laptop PC & Peripherals
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
ActivEngage is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ActivEngage promotes affirmative action for minorities, women, disabled persons, and veterans.
We need a reliable babysitter for our infant starting on September 5, 2025, at 5:30 PM. The start time is flexible, and care will be needed until 8:00 PM. Your main responsibility will be to ensure the safety and comfort of our child. You should be attentive, patient,...
Natural Gas Trading Analyst Location Houston, TX : Uniper seeks a Natural Gas Trading Analyst to join its North American team, either in its Houston, Texas location or from the New York City area. What we offer At Uniper we value a sustainable balance for the work...
...The Air Compressor Technician will be responsible for the maintenance, repair, and servicing of a wide range of air compressor systems and components. The ideal candidate will have hands-on experience with various compressor technologies, as well as air dryer systems...
...looking to hire talented Psychologists in the Yorktown Heights, NY office, who are passionate about patient care and committed to clinical... ...Above market compensation-Range from $102,000 to $164,000. Cash based incentive plan. Psychologists are a critical part of...
...DirectEmployers to promote this job for American Express Global Business Travel. Clicking "Apply Now" or "Read more" on Lensa redirects you to... ...and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our...