Job Description

Updated: November 14, 2025 Location: New York, NY, United States Job ID: 12354 You provide the vision, set the pace and inspire success. As a Creative Operations Manager, you will partner with the US Public Relations Operations team and Creative Team Lead to manage the operational and financial needs of the Creative group. Responsibilities Define and build Creative SOPs Partner with Operations and Creative lead to define and build detailed operating procedures for the Creative team including time tracking and PTO tracking Identify areas of improvement in both process and reporting. Use a strategic mindset to actively contribute to the growth and optimization of the organization. Project management of the life cycle of Creative projects, partnering with account and studio teams to streamline project flow Own project briefs and intake process Hold monthly calls with our internal production arm to maintain strong collaboration Ownership of project timelines and production calendars; creative team staff allocation as well as tracking allocation in partnership with Creative lead Manage the flow of all scope changes, flag and work with account/project leads to reassess Partner with account leads to update monthly staffing projections. Report insights and action items to Ops and Finance leadership. Financial Management of Creative Team Own project budget tracking and validate data to ensure performance aligns with budget and forecast Issue weekly updates to Creative leads, emphasizing key insights and action items derived from budget reports Support account teams with vendor operations Manage the set-up and contracting of various external vendors, including freelancers and external production teams Qualifications Previous project management or operations experience (minimum 2 years preferred) Previous agency experience in an operations setting. Experience supporting a creative team is preferred. Meticulous and excellent communication skills Keen eye for process improvements and reporting efficiencies Proficient in Microsoft Excel Experience with Oracle preferred The annual base salary for this position ranges from $75K to $90K. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance. At Syneos Health Communications, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. At Syneos Health Public Relations, the possibilities are infinite. Because of our “no walls, no limits” philosophy and entrepreneurial spirit, our employees have the opportunity and potential to work on projects beyond their years of experience. The only limitations here are those that are self-imposed, and we make sure to reward staff based on talent, not title. W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. Discover what our more than 29,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world. Selecting us as an employer secures acareer inwhich you’re guaranteed to: Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more. how we areShortening the distance from lab to life®, visit syneoshealth.com . Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of your application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application. #J-18808-Ljbffr Syneos Health

Job Tags

Similar Jobs