Job Description

About Protectli

Protectli designs, builds, and supports small form factor computers and network appliances trusted by customers worldwide. At our US site, we assemble and ship products with a focus on quality, reliability, and customer satisfaction. Our team values collaboration, adaptability, and attention to detail in a hands-on environment.

Overview

Role: Computer Production Technician at our US site. This role is primarily focused on assembling, testing, and shipping Protectli products while supporting day-to-day operations. The role reports to the US Site Operations Manager or Production Technician Lead. Employment Type: Full-Time, Hourly.

Location: Vista, California (on-site). Availability to work Monday through Friday, 8 AM to 5 PM, with overtime as needed and proper compensation.

Key Responsibilities

• Assemble, test, and troubleshoot Protectli computers and network appliances.
• Follow established procedures for production, shipping, and returns.
• Maintain accurate records of builds, shipments, and inventory transactions.
• Ensure quality control and escalate issues when needed.
• Support cross-functional site operations, adapting to changing priorities.
• Contribute to a clean, safe, and organized work environment.
• Participate in problem-solving and suggest improvements to processes.
• Support customer inquiries (sales or support) as needed, with training provided.
• Adapt to shifting priorities while maintaining high quality standards.

Requirements

• Strong attention to detail; ability to follow procedural steps precisely.
• Basic knowledge of computer hardware (RAM, CPU, storage, networking, etc.).
• Basic computer skills (Google Workspace, MS Office, or similar).
• Strong communication and teamwork abilities.
• Detail-oriented, adaptable, and willing to learn new skills.
• Ability to lift up to 40 lbs. and stand for extended periods.
• Authorized to work in the United States.
• On-site availability in Vista, California, Monday through Friday from 8 AM to 5 PM.
• Flexibility to work overtime hours or off-hours as needed with proper compensation.

Preferred Qualities

• Prior experience in electronics assembly, production, or logistics.
• Experience in customer service, sales, or technical support.
• Ability to explain technical concepts in simple terms.
• Interest in IT, networking, or open-source systems.
• Ability to work independently with minimal supervision.
• Hourly pay commensurate with experience between $20 - $25 per hour.
• Growth potential within the US site team (e.g., lead, combined roles, or specialized functions depending on fit and company needs).
• Eligible for full-time benefits package upon meeting employment requirements:

Benefits

• Paid holidays and sick time
• Medical, dental, vision, and life insurance
• 401(k) with company match
• Opportunity to convert to salary and receive paid vacation
• Company perks including: company-sponsored lunches 3 days per week
• Sabbatical program after 5 years of continuous full-time employment

Why Join Protectli?

As a Production Technician, youll gain hands-on experience with computer hardware while also having the chance to develop customer-facing skills. Protectli offers opportunities to grow with a company that values initiative and versatility.

Job Details

• Seniority level: Entry level
• Job function: Management and Manufacturing
• Industry: Computer Hardware Manufacturing

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