Description Lalor Family Dental , a family-owned, multi-office practice with over 60 years of experience, is seeking an experienced and detail-oriented Collections Specialist to manage patient financial accounts across our growing team. If you are passionate about patient relations, have strong communication and organizational skills, and thrive in a results-driven environment, we want to hear from you! Why Work at Lalor Family Dental? Family-Owned : We value our team and foster a positive, supportive culture Great Benefits : Health, Vision, Dental, 401(k) with match, Paid Time Off (PTO) Incentive Program : Pay scales with experience + performance-based incentives Certified a Great Place to Work for 5 years running! Weekly Pay and Company-Sponsored Events Responsibilities: Accounts Receivable Management : Monitor patient accounts, resolve payment discrepancies, and reconcile balances. Collections : Contact patients with overdue balances and follow up on past-due invoices. Patient Relations : Maintain positive relationships with patients, respond to billing inquiries, and work closely with the insurance and front desk teams to streamline operations. Documentation : Keep accurate and organized records of all collection activities and patient communications. Qualifications: At least 1 year of dental or medical billing experience preferred but not required High school Diploma or GED required Strong communication, negotiation, and customer service skills Highly organized with excellent attention to detail Ability to handle sensitive information with confidentiality (HIPAA compliance) Proficient in computer applications (email, word processing, spreadsheets) Positive, results-driven attitude and a team player What We Offer: Opportunities for Career Growth Employee Assistance Program Fun Company Events that make work feel like home Competitive Compensation & Benefits If you’re ready to join a dynamic team where your work is valued and your career is supported, apply today! #J-18808-Ljbffr Lalordental
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