Body Shop Manager-Domestic Franchise Dealership Job at Celebration Chevrolet, Aurora, CO

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  • Celebration Chevrolet
  • Aurora, CO

Job Description

About Us

We are a leading domestic franchise dealership with a strong reputation for excellence in both sales and service. Our Body Shop is a key driver of profitability and customer satisfaction, and we are seeking an experienced Body Shop Manager to lead our collision operations with a focus on maximizing gross profit while ensuring the highest levels of customer satisfaction.

Responsibilities

  • Oversee daily operations of the body shop, ensuring workflow efficiency and profitability.
  • Manage and develop a team of estimators, technicians, and support staff.
  • Monitor repair quality and ensure all work meets OEM standards and insurance requirements.
  • Drive revenue growth by maximizing labor, parts, and materials gross profits.
  • Maintain accurate financial reporting and achieve department gross profit targets.
  • Ensure timely and professional communication with insurance partners, vendors, and customers.
  • Implement and enforce customer satisfaction processes, targeting top-tier CSI results.
  • Coordinate with dealership Fixed Ops leadership to align goals and optimize overall dealership performance.
  • Oversee compliance with safety regulations, manufacturer guidelines, and company policies.
Qualifications
  • Minimum 5 years of management experience in a dealership or large-scale collision center.
  • Proven track record of driving gross profits while maintaining exceptional CSI.
  • Strong leadership and people management skills with the ability to coach and motivate teams.
  • Proficiency with estimating software (CCC, Audatex, Mitchell) and dealership management systems (DMS).
  • Excellent communication, organizational, and problem-solving abilities.
  • Knowledge of insurance DRP programs and OEM certification processes preferred.
Compensation & Benefits
  • Competitive base salary with performance-based bonuses.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and holiday pay.
  • Employee discounts on vehicles, parts, and service.

How to Apply

Interested candidates should submit their resume and a brief cover letter outlining their experience in body shop management and their approach to balancing profitability with customer satisfaction.

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