Banking Associate - Flemington Join TD Securities as a Banking Associate at our Fleming, New Jersey location. We are looking for energetic, customer‑focused individuals to provide high quality banking services and financial advice in a retail environment. Work Location Flemington, New Jersey, United States of America Hours 40 hours per week Pay Details $23.75 – $32.00 USD per hour. Base pay is commensurate with experience, skill set and geographical location. Line of Business Personal & Commercial Banking Job Description The Banking Associate delivers TD’s brand promise at a branch location. Responsibilities include accurately completing everyday banking transactions and advising customers on services, products and tools that help them achieve their financial goals. Depth & Scope Performs a wide range of tasks across multiple areas within a store, such as processing customer transactions, opening new accounts and educating customers on all banking products and services. Delivers end‑to‑end advice, building trust with educational content, providing consultative support, and advocating proactive insights and recommendations. Uses TD’s systems and tools to engage with customers, acquire and deepen relationships, and ultimately attract and retain customers. Identifies opportunities to promote and educate on products, services or referrals to appropriate team members or internal bank partners, ensuring a positive customer experience. Accurately completes everyday banking transactions on the teller line or on the platform, uncovering customer financial needs and providing guidance or referrals. Services customers on both the teller line and platform, including opening/closing personal deposit accounts, everyday bank transactions, debit/credit card issues, Regulation E, mobile and online banking. Manages lead activities such as self‑generated leads, partner referrals, campaign leads, customer outreach (outbound calls, SMS) setting appointments, and lead prioritization. Education & Experience High school diploma or GED. 1 year of customer‑facing experience (volunteer, education, military, or any customer service role). Demonstrated customer‑service skills preferred. Availability to work evenings, weekends and holidays as scheduled. Teller experience preferred. Required to complete teller training and part 1 of platform training upon hire. Strong organizational skills, excellent communication, problem‑solving, scheduling, and the ability to work independently within deadlines. Proficient in Microsoft Office. Notary License preferred. Customer Accountabilities Consistently provides legendary customer service while transacting, promoting, educating and referring TD products. Builds and nurtures customer relationships with product knowledge and active listening. Manages wait times by scheduling or updating client meetings. Engages in lobby leadership, serves as the first point of contact for inquiries, resolves issues and schedules appointments. Supports the bank’s customer service strategy, considers impact of decisions on the organization, and drives referrals to colleague partners. Ensures compliance with policies and procedures, completes training, and maintains records for audit and regulatory requests. Acts in accordance with the TD Code of Conduct. Shareholder Accountabilities Maintains compliance with regulatory requirements (Bank Secrecy Act, Patriot Act) to minimize risk. Accurately processes cash/deposit/withdrawal transactions. Handles everyday account transactions such as opening/closing, servicing, cashing checks, debit card reordering, and address updates. Applies customer authentication, compliance regulations, and due diligence to account openings and transactions. Manages cash drawers, secures balances, follows policy and procedure for authentication, and acts as a dual‑control agent when required. Employee/Team Accountabilities Contributes to a positive work environment, aligns with TD’s brand and culture, and participates in the team. Engages in personal development and performance activities, and acts as a brand champion. Collaborates with teammates and seeks opportunities to improve work quality. Takes ownership of career aspirations and seeks diverse feedback for growth. Embraces change, participates in TD’s Shared Commitments, and models excellent service at customer interactions. Supports an inclusive culture and may mentor newer colleagues. Physical Requirements Performing sedentary work – Frequent Performing multiple tasks – Continuous Operating standard office equipment – Continuous Responding quickly to sounds – Continuous Sitting – Frequent Standing – Frequent Walking – Frequent Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Occasional Squatting – Occasional Bending – Occasional Kneeling – Occasional Crawling – Occasional Climbing – Occasional Reaching overhead – Occasional Reaching forward – Occasional Pushing – Occasional Pulling – Occasional Twisting – Occasional Concentrating for long periods of time – Continuous Applying common sense – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous Who We Are TD is one of the world’s leading financial institutions and the fifth largest bank in North America by branches. We deliver legendary customer experiences to over 27 million households and businesses worldwide. With over 95,000 colleagues, we are guided by our vision to be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. Our Total Rewards Package Base salary, variable compensation, health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development and recognition programs. Learn more to see the full details of our Total Rewards. Additional Information We are committed to providing the support our colleagues need to thrive at work and at home. Regular development conversations, training programs and a competitive benefits plan are available. Colleague Development Access to career conversations, online learning, mentoring programs and career progression opportunities throughout TD. Your manager will coordinate regular performance reviews and skill‑building discussions. Training & Onboarding Formal training and onboarding sessions will be provided to equip you for success in your new role. Interview Process We will contact shortlisted candidates to schedule interviews. Outcomes will be communicated via email or phone. Accommodation TD Bank is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected under applicable law. If you require accommodations, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Seniority level Entry level Employment type Full‑time Job function Finance and Sales Industries Investment Banking #J-18808-Ljbffr TD Securities
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