Job Description

Banking Associate

The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals.

The Banking Associate performs a wide range of tasks across multiple areas within a store location, including processing customer transactions, opening new accounts, and educating customers on all banking products and services. They deliver end-to-end advice customers expect, building trust with educational content and tools, providing consultative support, and advocating with proactive insights and recommendations. They utilize TD's systems and tools to engage with customers to acquire and deepen relationships by providing advice and guidance to ultimately attract and retain the customer.

The ideal candidate will have a high school diploma or GED, 1 year experience working with customers in any capacity, and demonstrated customer service skills. They should be able to work during operating hours to include evenings, weekends, and holidays as scheduled. Teller experience is preferred, and they will need to complete Teller training and part 1 of platform training upon hire. Strong organization skills to handle multiple tasks in a fast-paced environment, excellent communication skills, and demonstrated effective problem-solving skills are also required.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing and so will you.

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the applicant process.

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