Job Description

Job Description

Job Description

The Assistant Manager (AM) supports the Restaurant General Manager (RGM) in leading the restaurant team (10-30 employees) and overseeing the financial controls, operations, people development, guest service and satisfaction, and BKC compliance within the restaurant across all shifts. An AM should be able to work long and/or irregular shifts, including extra shifts, as needed, for the proper functioning of the restaurant.

SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:

PROFITABILITY

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders

GUEST

• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings

PEOPLE

• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance

OPERATIONS

• Smile, be friendly and have a positive attitude at all times.

• Sets an example for Team Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards
• Performs duties of the Team Member when necessary
• Maintain a Safe and Clean Restaurant.
• Execute all SOPs to Ensure Food Safety and Quality.
• Build and Maintain a Culture that Supports SDG Restaurants Corporate Values.

Position Requirements:

• Minimum six (six) months Assistant Manager experience in a restaurant setting

• High School Diploma or GED preferred

• Excellent customer service skills

• Must be able to perform under pressure in a high-volume setting

• Must have reliable vehicle and valid driver's license

• Must be at least 18 years of age & authorized to work in the US

• ServSafe certification a plus.

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