Job Description

Location: 5025 Plano Parkway Carrollton, TX USA, 75010

Duration : 4-5 months with possible extension

About the Role:

We are seeking an experienced AR Reconciliation Specialist with strong expertise in SAP, Salesforce, and AR reconciliation processes. The ideal candidate will have a solid background in billing dispute resolution, payment analysis, and customer account management. This role demands exceptional problem-solving skills, attention to detail, and the ability to collaborate effectively across teams.

Key Responsibilities:

• Collaborate with internal departments and customer organizations to manage billing, statements, disputes, and returns, ensuring customer satisfaction.
• Conduct in-depth customer payment analysis to identify and resolve disputed items, including tracing errors, correcting billing documents, and processing final invoices.
• Mentor and train new team members to ensure successful onboarding and performance.
• Review and manage large, high-profile accounts with accuracy and discretion.
• Serve as a trusted system resource and key point of contact within the team.

Qualifications:

• Minimum 5 years of progressive experience in business-to-business or business-to-government collections and dispute resolution.
• Familiarity with SAP (FSCM and Disputes), Salesforce, and AR reconciliation.
• Intermediate to advanced proficiency in Microsoft Excel, including reporting and data analysis.
• Solid understanding of general accounting principles and credit & collection procedures.

Job Tags

Similar Jobs